What does your 100% Satisfaction Guarantee include?
Our mission is to make you smile with every delivered task or progress report. We are working hard to continuously improve our workflows and try to adjust them for each client if possible.
We also educate our team on new design trends, tools, and technologies to stay up-to-date with what’s working these days.
However, things can get out of our control. For example, the assigned designers or developers get sick and can’t work, or we misunderstood your requirements and worked in the wrong direction.
In these situations, we take ownership of our mistakes and add additional team or working hours to your account, so we can make up for the lost time until you are 100% satisfied.